Política de reembolso

Please ensure you are fully satisfied with your order before completing the purchase. If you have any questions or concerns, please contact us prior to buying. For any shipping issue please review our shipping policy.

Return & Refund Policy

All Sales Are Final
We do not offer returns or exchanges unless explicitly approved. Refunds or exchanges may be granted at our sole discretion. To make a request, please contact us at support@luxurythecollective.com.

Eligibility Window
All refund or exchange requests must be submitted within 3 days of receiving your order. Requests received after this window will not be considered.

Damages or Order Issues
Please inspect your order promptly upon delivery. If your item is defective, damaged, or incorrect, notify us within 3 days of receipt. We will evaluate the issue and take appropriate action.

Any damage or issue reported after the 3-day window will be considered the customer’s responsibility.